Service Manager

Overview

If You’re the Best at Sales, You Have a Place with the Best in Pests

When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with nearly 125 years of experience. Our Service Manager is a pro at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You balance technical expertise with empathy and integrity, giving customers peace of mind. Your commitment to exceeding expectations inspires the team to deliver unparalleled service, driving revenue growth and earning you an annual rewards trip honoring top performers.

You’ll have more than a job—you’ll have a career with growth potential and benefits beyond the basics, including a company vehicle, competitive pay, a 401(k) plan, and opportunities to volunteer and give back. Work with a team that values safety, professionalism, empathy, integrity, and innovation to deliver the peace of mind only an Orkin Pro can provide.

With Orkin’s award‑winning training program, you’ll receive all the tools and technology needed to succeed—no industry experience required to start building your career. Our industry is recession‑resistant because pests keep coming back.

Ready to start a career with staying power? Apply now!

As a Service Manager
, you’ll lead a high‑performance culture. You’ll apply proven leadership to develop and motivate the team to deliver top-notch service. You’ll blend industry knowledge with interpersonal skills to earn customer trust with knowledge and empathy, and you’ll communicate effectively with heavy customer and employee engagement. You’ll support business growth and lend a hand with community service projects.

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide world‑class service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent for the service team.
• Train and develop Orkin Pros through hands‑on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride‑A‑Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

• Competitive earnings and a company vehicle with gas card.
• $60,000 – $65,000 annually.
• Company‑provided iPhone and iPad with sales software.
• Comprehensive benefits package including medical, dental, vision, maternity and life insurance.
• 401(k) plan with company match and employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts, tuition reimbursement, and dependent scholarship awards.
• Industry‑leading, quality, comprehensive training program.

• Opportunity with career potential in a reliable, recession‑resistant industry.
• Service‑oriented mindset to build loyalty and trust with customers.
• Responsibility to commitments.
• Team‑player mentality.
• Continuous learning and development as a leader.
• Supportive community involvement.
• You want a career with a purpose at a mission‑driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

What do you need to be successful?

• Field Service experience highly preferred
• Ability to coach and mentor employees at varying experience levels.
• At least two years of lead experience.
• High school diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain required pesticide license/certification if needed (company paid).
• Independent field work and client interaction.
• Problem‑solving in a tactful, professional manner; quick, efficient thinking on the spot.

Candidates must meet physical job requirements and safely perform duties with or without accommodations.

• Safely use a ladder within manufacturer weight capacity.
• Occasionally lift and carry up to 50 lbs.
• Access crawl spaces, attics, confined spaces, rooftops, and similar areas, including climbing, balancing, stooping, kneeling, crouching, and crawling.
• Wear personal protective equipment (PPE) required, including OSHA‑compliant respirator sometimes.
• Willingness to work in various weather conditions.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.