Pet Groomer & Salon Trainer

Pet Groomer & Salon Trainer

Pet Smart is looking for an experienced and passionate Pet Groomer & Salon Trainer to lead our grooming team and provide exceptional service to pet parents. The successful candidate will support a high performing team while upholding Pet Smart’s vision, mission, values, and strategy.

• Paid Weekly
• Health & Wellness Benefits
• 401k Plan with company match
• Paid Time off for full‑time associates
• Associate discounts
• Tuition Assistance
• Career pathing
• Development opportunities

As the Salon Experience Lead (Groomer & Salon Trainer), you will deliver professional quality services with the utmost focus on pet quality and care. You will support the development of bathers and new stylists, guiding them through our pet stylist development program.

• People Leadership – Facilitate associate experience, train, onboard, mentor, coach, provide feedback, manage daily tasks, address complaints, celebrate engagement.
• Salon and Overall Store Experience – Deliver pet parent experience on phone, in person, online, recommend wellness solutions, engage at checkout, drive marketing engagement, use booking system, ensure compliance, perform full menu of grooming services, promote salon sales, maintain cleanliness and humane conditions, report sick/injured pets, coordinate with Experience Leader.

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full‑time availability with flexibility to work evenings, weekends, and holidays.
• Proficiency with tools, equipment, and products for safe technical work.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail and safety measures.

• No direct reports; guide and support development of other associates.
• Provide feedback on associate performance to direct supervisor.

• Stand, walk, climb a ladder, use hands to handle, feel, hold, write; frequently reach, stoop, kneel, crouch; talk and hear; depth perception required.
• Frequently lift up to 50 pounds and occasionally team lift up to 100 pounds.
• Occasionally exposed to moving mechanical parts, wet environment with pet hair, moderate noise; exposure to live animals and handling common.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter.

Pet Smart is an Equal Opportunity Employer. Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay and can vary by pay period. This position is also eligible for benefits, as described at

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). For applicants in our Waterloo, San Francisco, or Los Angeles locations:
Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.