Audit & Operations Co-ordinator

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we're central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you'll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we're creating a space where everyone can thrive.

Discover more about working with us here:

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The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking aNational Framework Audit and Operations Co-ordinator(NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation.

The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.

Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.

In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence-those who put patients and quality at the centre of everything they do.

If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you.

Assist the National Framework Lead as the first point of contact for identifying hospital and care home provider audits.

Liaise and work with relevant stakeholders including Framework providers, NWJCC, Health Board commissioning teams.

Support the National Framework Team and the wider NHS Wales Joint Commissioning Committee (NWJCC), to improve data/information quality.

Provide additional contract management and operational support to the MHLDVGs directorate as required.

Joint Commissioning Committee (NWJCC) works on behalf of Wales' seven Health Boards to plan and commission healthcare services that are best delivered nationally. While Health Boards provide services for local populations, some services are so specialist, complex or low volume that they are commissioned once for the whole of Wales. NWJCC works with and on behalf of the Health Boards to ensure these services are planned consistently, delivered safely and equitably across Wales.

With approximately 120 colleagues based in north and south Wales, we are a focused organisation with a national remit, offering a unique opportunity to influence healthcare across Wales and make a real difference. Our vision is to be the Centre of Excellence for Collaborative Commissioning, bringing together expertise to improve health and care for people in Wales.

Guided by our values of Respecting Each Other, Fostering Collaboration, Striving for Excellence and Building Trust, we provide a supportive and inclusive workplace, reflected in our Diverse Cymru Cultural Competence Certificate (Silver Award with Merit). We offer flexible working, generous annual leave, an excellent NHS pension scheme, staff benefits, and career development opportunities.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

• In depth knowledge & experience of databases and spreadsheets to Vocational Level 3 or equivalent skills, knowledge and experience.
• Knowledge of legislation relating to data protection and the release of confidential information.
• Demonstrate a sound knowledge and understanding of confidentiality.
• Clear knowledge and the importance of Health and Safety Regulations in the Workplace.
• Training on specific software programmes, databases and spreadsheets necessary to undertake the role will be provided in-house over a rolling programme following induction.

• ECDL or equivalent experience.
• Knowledge of continuing health care, commissioning and procurement terms.

• Experience of operating and managing systems and chasing enquiries to meet deadlines.
• Proven ability to establish and enhance effective working relationships with Stakeholders at varying levels…