Inbound Customer Care Specialist — Case Management & Data

A leading global service provider is seeking an Inbound Customer Service Agent in Moline, IL to manage customer queries from the United States and Canada. The ideal candidate will have over 3 years of customer service experience, possess clear communication skills, and be proficient in data entry. Key responsibilities include answering calls, updating customer data, and escalating cases as needed.

Competitive pay and an annual bonus plan are part of the compensation package.
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