Tour Guide

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions), Permanent Placement Services, and Vendor Management Programs.

Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance.

Industry: Manufacturing

Work Location:

Moline, IL 61265

Job Title:

Tour Guide

Duration: 3 Years (Strong possibility of extension)

Job Responsibilities:

• Coordinate and plan all factory tours.
• Prepare tour guide work schedules ensuring appropriate number of guides are available.
• Compile data for reports using defined formats.
• Perform administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
• Act as the Company representative during tours and events.
• Train guides on tour routes and information to provide guests.

Major Duties:

• Provide tours for dealers, schools, families, and customers.
• Receive training on client, client history, exhibits, and QC area.
• Work hours are flexible, typically 4-12 hours per week based on need.
• Current shifts are M-F 9:00 am - 1:00 pm and 1:00 pm - 5:00 pm;
  Sat 10:00 am - 1:30 pm and 1:30 pm - 5:00 pm;
  Sun 12:00 pm - 4:00 pm.
• Starting November, shifts will be split M-F 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm.
• Occasional weekend and holiday work on a rotational basis.
• Provide VIP tours and assist with special events like Learn and Play Day, Tractor Show, and Craft Day.

Requirements:

• Strong customer service skills.
• Knowledge about the client through work experience, family, or research, or experience in education or training, especially working with children.
• Computer skills are not necessary.

For more information about the position, please contact: