Guest Experience Specialist & NPS Leader
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep
The Hertz Corporation is hiring a Customer Service Associate in Moline, IL to deliver superior service, resolve issues at the counter, and foster guest satisfaction. You will act as the primary NPS liaison, communicating results and actions to the management team with a focus on empowerment and professionalism.
You will analyze NPS data to drive improvements, coach fellow employees, and ensure adherence to corporate policies while maintaining a high level of hospitality in every interaction.
We are seeking a motivated Guest Experience Specialist & NPS Leader to join Hertz in Moline, IL, United States.
Learn more about the Guest Experience Specialist & NPS Leader role in the description above.
We appreciate your interest in this position.
Join Hertz and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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