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Senior MCC Agent: Complex Transactions & Escalations

Listing for: Vibrant Credit Union
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Vibrant Credit Union is seeking a Senior MCC Agent to assist members with complex transactions and escalated issues, delivering exceptional service while protecting privacy and security.

The role involves managing high call volumes, navigating multiple systems, and ensuring compliance with policies. A high school diploma and 1-2 years in a financial institution are preferred, with knowledge of core banking and fraud detection.

The following position is for a Senior MCC Agent:
Complex Transactions & Escalations with Vibrant Credit Union.

We have an opening for a Senior MCC Agent:
Complex Transactions & Escalations in Moline, IL, United States within Sales.

This role, Senior MCC Agent:
Complex Transactions & Escalations at Vibrant Credit Union, could be your next opportunity.

Are you ready to take on the Senior MCC Agent:
Complex Transactions & Escalations role at Vibrant Credit Union?

Position Requirements

10+ Years work experience
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