Sushi Clerk

Sushi Clerk

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

As a Sushi Clerk at Hy-Vee, you'll be a key part of our Hy-Chi department, helping fill customer orders, prepare fresh product, and keep the department running smoothly every day. Your attention to food safety, freshness, and customer service makes a real difference in the experience our customers have every time they visit.

If you take pride in working with food, enjoy a fast-paced environment, and love making customers happy, this could be a great fit for you.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the counter and over the phone, and assist customers with finding products, reaching items, and carrying heavy purchases
• Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift
• Prepare, finish, and replenish product as needed, pulling items from the cooler or freezer for preparation
• Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times
• Check in product, put product away, label and date items accurately, and remove trash promptly
• Anticipate daily product needs and follow or develop a production list to stay ahead
• Order product and supplies as necessary
• Work alongside your teammates to ensure a smooth, positive experience for every customer
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed
• You'll receive direction and support from:
  Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers

Your Skills

To be successful in this role, you'll need to be able to:

• Follow written and verbal instructions with confidence
• Use basic math skills for simple addition, subtraction, counting, and recording
• Communicate clearly with customers and teammates in a friendly, helpful way
• Stay organized and keep up with the pace of a busy department
• High school diploma or equivalent required;
  Food Safety Certification required; six months or more of similar or related experience preferred

Reporting Relationships

Accountable and

Reports to:

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers

Education and Experience

• High school diploma or equivalent required
• Food Safety Certification required
• Six months of similar or related experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform…