Family Centered Treatment Specialist

Pinnacle Family Services

Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.

Come make a difference and grow with us.

Health Connect America Family of Brands

The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.

Essential Duties & Responsibilities:

• Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements.
• FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA).
• Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.
• Deliver FCT services to children, adolescents and their families, primarily in their living environments, with a family focus.
• Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community, and will require service provision at the convenience of the child and family requiring a flexible work schedule.
• Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards.
• Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician's area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision.
• Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan.
• Provide psychoeducation as indicated in the Service Plan.
• Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents.
• Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.
• Make referrals to services and resources on behalf of the families and children.
• Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs.
• Coordinate and oversee the…