Enterprise Business Process Transformation Consultant

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross‑section of diverse life experiences and career expertise to Medavie.

By collaborating and innovating together, our employees are creating industry‑leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award‑winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute.

We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential.

The Opportunity At Medavie, we are committed to improving the health and well‑being of Canadians. Through collaboration, innovation, and a focus on continuous improvement, we are transforming how work gets done across the enterprise to better serve our customers, employees, and communities. As a hands‑on Enterprise Business Process Transformation Consultant, you will play a key role in advancing enterprise transformation by working with division experts to reimagine and modernize business processes through AI, automation, and digital capabilities.

Working within the Enterprise Transformation Office, you will partner with leaders across the organization to identify opportunities, design future‑state processes, and drive meaningful business outcomes.

• Lead and conduct process discovery and redesign initiatives, facilitating workshops with business leaders and subject matter experts to analyze current‑state processes and define future‑state solutions.
• Partner with business and technology teams to develop implementation‑ready business requirements and process designs.
• Support enterprise transformation initiatives by identifying opportunities to leverage AI, automation, and digital capabilities to improve efficiency and customer experience.
• Establish and maintain process governance standards, methodologies, and quality controls across the organization.
• Define success metrics and support adoption efforts through change enablement, training, and ongoing performance monitoring.
• Stay current with emerging technologies and industry trends, providing guidance on opportunities to enhance business operations through innovation and continuous improvement.

• Education:
  
  Bachelor’s Degree in Business Administration, Industrial Engineering, Information Systems, Operations Management, Organizational Development, or related discipline.
• An equivalent combination of education and relevant experience will also be considered.
• Minimum 5‑7 years of experience in business process management, business analysis, operational excellence, process improvement, or enterprise transformation.
• Experience facilitating workshops and collaborating with senior leaders and cross‑functional stakeholders.
• Experience documenting and designing business processes using BPMN, Lean Six SIgma or similar methodologies.
• Experience developing governance frameworks, process standards, and operating models.
• Knowledge of AI, automation, and digital transformation concepts and their practical application within business operations.
• Knowledge & Skills Strong business process analysis and redesign…