Manager, PMO — Delivery Governance & Portfolio Strategy

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS Fin Tech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the Fin Tech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

FISPAN is seeking a Manager, PMO to lead our Project Management Office through its next phase of growth. This is a leadership role responsible for building a PMO operating model that scales with the business — strong portfolio governance, a well-developed team, and delivery practices that keep pace as FISPAN's partner base and project volume grow.

Why this role matters: the PMO sits at the intersection of every major bank delivery initiative FISPAN runs. Get the operating model right, and the rest of the business scales with confidence. If you've owned, managed, and meaningfully transformed a PMO function before — not just run a stable one — this role is for you.

• Own portfolio governance for FISPAN's bank-delivery portfolio — establishing intake, prioritization, and resource-allocation practices that scale delivery capacity independently of raw project-volume growth.
• Lead and develop a multi-tiered PM organization, aligning project complexity to the right level of ownership and maintaining clear escalation and decision-rights frameworks across the team.
• Own financial governance for the PMO portfolio — revenue forecasting, benefits realization tracking, and the KPIs that give leadership a credible, forward-looking view of delivery and revenue performance.
• Partner with Finance on revenue governance and delivery reporting practices that scale as the business grows.
• Establish the PMO as a center of excellence — converting delivery experience into repeatable playbooks, reusable service offerings, and delivery‑intelligence capabilities that outlast any single project.
• Build deliberate succession planning and career development across the PM organization, closing single points of failure before they become critical.
• Define and protect the PMO's role boundaries across Product, Engineering, Finance, and Partner‑facing functions — providing delivery governance and assurance without encroaching on solution design, product ownership, commercial authority, or account management.
• Act as a change management partner for major operating-model transitions, ensuring new practices are adopted sustainably across the organization rather than imposed top-down.

• 10+ years in program/project management, including at least 4–5 years directly owning a PMO function — not just operating within one.
• Proven track record transforming or meaningfully rebuilding a PMO's operating model, ideally through a high‑growth or high‑volume delivery period.
• Experience designing or operating tiered or portfolio‑based resourcing models — knowing how to scale delivery governance without scaling headcount 1:1 with volume.
• Direct experience with revenue recognition, delivery economics, or portfolio‑value modeling — comfortable owning…