Operational Compliance Controls Manager

Apply regulatory expertise as an Operational Controls Manager with Independence Pet Holdings, strengthening compliance across pet health businesses and services.

Established in 2021, Independence Pet Holdings manages pet insurance, education, lost recovery services, and related brands throughout North America. This manager maintains regulatory knowledge, applies standards to policies and products, and supports compliance risk management. The work spans risk assessments, monitoring, auditing, surveillance, stakeholder reporting, and corrective actions across operational functions.

• Maintain knowledge of relevant regulations and regulatory changes
• Apply regulatory standards to policies, procedures, and products
• Conduct operational risk assessments, monitoring, auditing, and surveillance
• Report findings and take compliance actions with stakeholders
• Develop corrective action plans and evaluate internal responses

• Ability to educate business relationship owners and vendors
• Experience addressing compliance questions, complaints, and incidents
• Ability to facilitate required organizational compliance training
• Capability to analyze business impacts and potential risks
• Ability to communicate results and risks to leadership

Use regulatory knowledge, operational controls, and risk analysis to support compliant practices across Independence Pet Holdings.