Service Advisor at Land Rover

Position: Service Advisor Role at Land Rover
Be the face of customer service at Land Rover Moncton with Steele Auto Group as a Service Advisor. Engage with clients to manage vehicle maintenance and repair processes seamlessly.

In this dynamic position, you will play a vital role in customer interactions, focusing on assessing vehicle issues, providing detailed estimates, and coordinating service appointments. Your exceptional communication and organizational skills will ensure that customers leave satisfied, informed, and ready to trust you with their automotive needs. This is an excellent opportunity to excel in a supportive team environment.

Key Responsibilities:

• Listen to customer descriptions of vehicle issues

• Confirm warranty and service coverage details

• Prepare accurate repair estimates for clients

• Record problems and plans for corrective actions

• Explain service processes and obtain customer approvals

Requirements:

• Over one year of customer service background

• Background as an Automotive Service Advisor is advantageous

• Strong listening and interpersonal skills

• Able to work collaboratively in a team

• Valid driver's license with a good record

Ensure that customers receive top-quality service and support their journeys in the automotive world at Land Rover Moncton.
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