Bilingual Customer Service Agent
Job in
Moncton, New Brunswick, Canada
Listed on 2026-06-14
Listing for:
MC Commercial
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Mabe is seeking bilingual specialists for their Customer Service Centre in Moncton. This role requires fluency in French and English, along with strong customer service skills and two years of experience. You will efficiently handle calls, manage multiple software applications, and escalate unresolved issues, ensuring customer satisfaction.
Key Responsibilities:
• Handle inbound calls for customer inquiries and service bookings
• Manage transactions and follow up on commitments timely
• Utilize multiple software applications simultaneously
• Identify and escalate unresolved customer matters
• Collaborate with team members in a supportive environment
Requirements:
• Fluency in French and English
• College or University degree or equivalent experience
• Minimum of two years in customer service
• Strong keyboard skills at 30 words per minute or more
• Dependable and motivated to provide excellent service
Join Mabe in Moncton to make a positive impact on customer experiences with your bilingual expertise.
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