Client Service Specialist Bilingual

Position: Client Service Specialist Bilingual Role
Join Tangerine’s team as a Bilingual Client Service Specialist in Moncton, New Brunswick, where customer engagement meets award-winning service.

Your role involves guiding clients in both English and French to meet their banking needs.

As a key player in Canada’s foremost digital bank, you’ll interact with clients through various communication channels, ensuring they have the support and knowledge to navigate financial services. This is a full-time, shift-based role focusing on delivering best-in-class service while educating clients about self-service banking options and products.

Key Responsibilities:

• Provide support through multiple channels for client inquiries

• Educate clients on diverse financial products

• Resolve client issues effectively during initial contact

• Recommend tailored banking solutions to meet needs

• Required in-person training and flexible working hours

Requirements:

• Proficiency in both English and French

• Strong desire to enhance client experiences

• Retail or customer service background advantageous

• Ability to learn quickly in a tech-focused environment

• Excellent time management skills

Leverage your bilingual abilities to help redefine banking at Tangerine in Moncton today!
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