Customer-Focused Specialist Chrysler

Join Moncton Chrysler as a Customer-Focused Specialist in Moncton, NB, putting your hospitality skills to work. Engage with customers through calls and chats to enhance their experience.

This full-time Business Development Specialist position welcomes candidates from hospitality and BDC backgrounds.

Your role will involve setting appointments, qualifying leads, and facilitating customer connections within the dealership. You’ll have the opportunity to enhance customer retention while supporting the sales and service teams.

Key Responsibilities:

• Handle customer inquiries via multiple communication channels

• Schedule and coordinate appointments effectively

• Qualify potential customers and direct them appropriately

• Follow up with leads to maintain customer engagement

• Track interactions using the dealership’s CRM software

Requirements:

• Experience in customer service or hospitality highly valued

• Bilingual in English and French

• Strong verbal and written communication skills

• Ability to resolve inquiries promptly

• Familiarity with CRM tools is a plus

Elevate the customer experience and support business growth at Moncton Chrysler Dodge Jeep Ram.
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