Customer Satisfaction Representative

Elevate client interactions with Centennial Carstar as a Customer Satisfaction Representative in Moncton, NB. Provide exceptional support, resolve complaints, and communicate service details to customers.

This full-time role involves on-site work at an automobile repair service. Candidates should have a secondary school diploma and between one to two years of experience in a customer service role. You will handle inquiries, explain costs, and generate receipts while ensuring customer satisfaction.

Key Responsibilities:

• Address written and oral customer inquiries

• Resolve complaints and customer concerns

• Provide comprehensive service information

• Explain types and costs of services offered

• Issue receipts and necessary documentation

Requirements:

• Secondary school graduation certificate

• 1-2 years of customer service experience

• Strong communication and problem-solving skills

• Ability to work on-site without remote options

• Canadian citizenship or valid work permit

Become an integral part of enhancing customer experience at Centennial Carstar in Moncton.
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