Unilingual Client Advisor - NB

Requisition

Employee Referral Program – Potential Reward: $1,000.00

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

Being a brand ambassador within our call centre environment means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Experience Advisor, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.

• Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment
• Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.
• Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.
• Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.

• Please note this position is in office in Moncton, New Brunswick.
• Position
  
  Start Date:
  
  December 2026
• Position Status:
  Full-time (37.5 hours), shift-based work

• Must be available to attend training in person, in full for a total for 11 weeks. Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).

• Strong oral and written communication skills in English
• High curiosity to help meet clients’ needs and build solutions
• Passion for providing an exceptional client experience
• Strong problem solving and conflict resolution capabilities
• Ability to learn and adapt quickly to contact centre technology
• Strong time management and organizational skills
• Experience in retail, sales or other customer service environment is an asset

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth…