French Bilingual Customer Support Agent
Job Description & How to Apply Below
As a Customer Agent at Sezzle, you will help consumers use Sezzle services and troubleshoot questions. The work requires fluent French and English, strong communication, and customer-focused problem solving. You will also share customer insights with Product, Development, and leadership teams.
Key Responsibilities:
Provide prompt, detailed, empathetic consumer support
Resolve inquiries through email, live chat, and phone
Explain Sezzle services using clear instructions
Report product and process improvement opportunities
Communicate customer trends and suggest solutions
Requirements:
Fluent written and spoken French and English
Three or more years of customer support experience
Experience troubleshooting complex customer issues
Exceptional verbal and written communication skills
Bachelor's degree or equivalent education and experience
Use bilingual communication, troubleshooting, and customer advocacy skills to help Sezzle consumers succeed across every support channel.
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