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Bilingual Parts Support Representative
Job in
City of Moncton, Moncton, New Brunswick, Canada
Listed on 2026-10-30
Listing for:
Brandt Group of Companies
Full Time
position Listed on 2026-10-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Use French and English communication skills as a Bilingual Parts Support Representative in Moncton, supporting product inquiries and orders full-time.
This customer-product support position handles parts availability, pricing, orders, inventory, and shipping timelines. You will assist customers, support field staff, and collaborate with colleagues. Success requires accurate communication, problem-solving, multitasking, and efficient navigation of web-based applications and third-party partner systems.
Key Responsibilities:- Answer parts availability and pricing inquiries by phone, email, and text
- Listen actively and recommend appropriate products for customer needs
- Process parts orders accurately and efficiently
- Confirm inventory availability and shipping timelines
- Support field staff with product and parts-related issues
- Mandatory bilingual French and English communication skills
- Strong problem-solving skills focused on customer satisfaction
- Ability to navigate multiple systems efficiently
- Detail-oriented approach to order accuracy
- Flexibility to work various shifts in a 24/7 support center
Bring bilingual communication, accurate order processing, and problem-solving skills to Brandt’s customer-product support team in Moncton.
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