Bilingual Parts Support Representative

Serve Brandt customers from Moncton using bilingual communication, parts knowledge, and accurate order processing in a full-time support role.

As a Bilingual Product Support Representative, you will answer French and English inquiries about parts availability and pricing. You will recommend suitable products, process orders, and coordinate with field staff. The position supports customer satisfaction through accurate information and responsive service.

• Answer parts availability and pricing inquiries by phone, email, and text
• Listen actively and recommend appropriate products for customer needs
• Process parts orders quickly and accurately
• Confirm inventory availability and shipping timelines
• Collaborate with field staff on product and parts issues

• Mandatory bilingual French and English communication skills
• Strong problem-solving abilities focused on customer satisfaction
• Excellent verbal and written communication skills
• Ability to navigate multiple systems efficiently
• Flexibility to work various shifts in a 24/7 support center

Bring bilingual communication, order accuracy, and customer-focused parts support to Brandt’s Moncton team.