Service Advisor

Volkswagen Moncton is looking for a bilingual Service Advisor
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The Service Advisor's role is to provide our customers with a great experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

This role pays a combination of an hourly wage and commission/bonus.

Volkswagen Moncton is a part of the Lounsbury Group of Companies. We are committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, and life insurance (begins on your first day of work)
• Employee discounts on cars and furniture
• Career growth and continuous development

• Discuss the required or recommended services for a vehicle with the customer
• Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
• Schedule service work in the service department
• Explain the benefits and the potential outcomes of postponing repairs to customers
• Other duties may be assigned as necessary

Previous experience in customer service or sales is preferred

• Has good computer skills and an aptitude to learn new software
• Bilingual in English and French is a requirement
• High school diploma or GED is required
• Strong interpersonal and customer service skills
• Likes helping people
• Good work ethic
• Must have a valid driver's license & clean driver's abstract