Service Advisor

Location: Dieppe

Volkswagen Moncton  is looking for a bilingual  Service Advisor .
The Service Advisor's role is to provide our customers with a great experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.
If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!
This role pays a combination of an hourly wage and commission/bonus.
Work With Us    Volkswagen Moncton  is a part of the Lounsbury Group of Companies. We are committed to investing in our employees through training programs and a great work environment, plus:
Competitive Wages
Group Benefits Plan including health, dental, vision, and life insurance (begins on your first day of work)
Employee discounts on cars and furniture
Career growth and continuous development
Responsibilities    Discuss the required or recommended services for a vehicle with the customer
Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
Schedule service work in the service department
Explain the benefits and the potential outcomes of postponing repairs to customers
Other duties may be assigned as necessary
Qualifications   Previous experience in customer service or sales is preferred
Has good computer skills and an aptitude to learn new software
Bilingual in English and French is a requirement
High school diploma or GED is required
Strong interpersonal and customer service skills
Likes helping people
Good work ethic
Must have a valid driver's license & clean driver's abstract