Cash & Collections Analyst

• This is a 12-month contract role supporting our Finance team. The anticipated start month is November 2026, with the assignment expected to conclude in November 2027
• As a Cash & Collections Analyst, you will manage global cash receipts and drive accounts receivable collection efforts to ensure optimal cash flow and financial stability. In this role, you will collaborate closely with cross-functional teams like Sales, Billing, and Accounting to resolve customer payment discrepancies and streamline financial operations
• You will also leverage modern financial systems and automation tools to optimize daily workflows and improve process scalability. Your work will directly protect customer relationships while maintaining complete, accurate financial records across global operations
• Manage global cash receipt postings and execute targeted collection outreach to maintain low past-due balances and ensure accurate account reconciliations
• Collaborate with Sales, Billing, Support, and Accounting teams to investigate and resolve payment blockers, account disputes, and cash application discrepancies
• Analyze account aging, payment trends, and financial risk to prioritize high-impact follow-ups and recommend proactive risk-mitigation strategies
• Support month-end close operations, account reconciliations, and reporting while ensuring rigorous documentation and internal control standards
• Identify process inefficiencies and support automation initiatives by testing, documenting, and implementing workflows using ERP, CRM, and approved AI tools
• Maintain clear, cross-functional communication and hand-offs across global time zones to ensure consistent, scalable finance operations

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through Spring Health, company-paid subscription to Head Space, and company-wide weeks off a year so the whole team can recharge

Experience utilizing AI-enabled tools or workflow automation to streamline routine finance and accounting tasks

Experience performing financial reconciliations, reviewing account aging, and managing customer account records

Demonstrated ability to communicate financial information clearly and resolve account issues professionally with internal and external stakeholders

Proficiency in Microsoft Excel, including experience using pivot tables, lookups, and data filters for analysis2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operations

Hands-on experience using ERP and CRM systems such as Net Suite and Salesforce Proven ability to manage competing priorities, meet strict deadlines, and navigate complex customer escalations effectively

Strong problem-solving and process-improvement skills with a track record of identifying gaps and enhancing operational efficiency