Cencora Manager, Patient Care Services

Lead the Patient Support & Services team remotely at Cencora, focusing on patient access and quality service delivery. This role combines leadership with your expertise in healthcare operations.

As a Manager at Cencora, your role centers on enhancing patient access operations while using your extensive background in case management and customer operations. You will lead daily workflow execution and resolve access barriers, ensuring eligibility and authorization processes run smoothly. Your coaching of the patient access staff will help elevate performance and operational success.

Key Responsibilities:

• Direct patient access operations for timely service initiation

• Lead workflow execution for health system activities

• Resolve financial clearance and authorization issues

• Monitor metrics to drive service improvements

• Train and manage performance of patient access staff

Requirements:

• Bachelor's degree in business or healthcare administration

• 5+ years in patient services or case management

• 2+ years managing teams

• Relevant certifications preferred

• Proven leadership and strategic thinking skills

Embrace this opportunity to enhance patient outcomes through effective management at Cencora.
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