IT Technical Support Specialist

Enhance your IT skills as a Technical Support Specialist based in Moncton, NB, with a hybrid working approach. This role is designed for passionate individuals ready to tackle user support challenges.
We need a Technical Support Specialist with 2-3 years of experience in IT support. This full-time, permanent position includes working both on-site and remotely to assist users with their technical needs. Enjoy a competitive salary as you broaden your IT experience.

Key Responsibilities:

• Provide comprehensive IT support in-person and remotely

• Analyze and resolve technical issues efficiently

• Manage user service requests and follow up

• Keep detailed documentation of solutions and requests

• Support team initiatives to enhance user satisfaction
Requirements:

• Graduation from secondary school

• 2-3 years of relevant IT support experience

• Permanent or temporary residency in Canada required

• Authorization to work in Canada

• Strong analytical and interpersonal skills
Bring your IT support skills to the forefront and help users effectively in Moncton.
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