Field Service Deskside Technician

Join a dedicated team as a Field Service Deskside Technician in Moncton, New Brunswick. This full-time or part-time role involves advanced technical support for IT hardware and software.

In this position, you will manage IMAC services, provide 2nd level Help Desk assistance, and deliver break-fix solutions for PCs, laptops, and printers. With a background of 3–5 years in deskside support or hardware roll-outs, you will showcase your troubleshooting expertise and excellent customer service skills. This role requires effective communication and the capacity to manage multiple tasks in a dynamic environment.

Key Responsibilities:

• Conduct intermediate-to-advanced hardware break-fix services

• Execute hardware roll-outs and refresh installations

• Handle software installations, upgrades, and support

• Troubleshoot deskside support issues effectively

• Communicate with customers for problem diagnosis and resolution

Requirements:

• 3-5 years of deskside support experience

• A+ certification along with vendor certifications

• Strong troubleshooting and communication abilities

• Minimum Diploma from a recognized IT program

• Availability for flexible scheduling

Bring your technical skills to a rewarding role in Moncton, enhancing clients' IT experiences.
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