Lead Product Manager for Billing Insights

Twilio is seeking a Principal Product Manager to spearhead insights and performance management for billing. In this remote role, you will drive actionable insights using cross-functional collaboration.

In this influential position, you will shape the roadmap for billing insights, manage the subscription lifecycle, and enhance client transaction flows. Your expertise in data products will enable you to identify and activate revenue optimization opportunities while collaborating closely with engineering, UX, and analytics teams. Your goal is to deliver innovative features that simplify billing performance insights.

Key Responsibilities:

• Own the billing insights roadmap, managing multiple customer types

• Collaborate with engineering on feature design and specifications

• Measure key performance indicators for product features

• Identify opportunities using internal KPIs

• Develop A/B testing plans alongside analytics teams

Requirements:

• 8+ years in product management with technology or financial firms

• Proven experience in building actionable data products

• Familiarity with big data, machine learning, and analytics

• Strong communication skills and relationship-building

• Understanding of fraud prevention and software principles

Drive impactful billing insights at Twilio and lead product innovation.
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