Bilingual Senior Consultant at Bell

Elevate your consulting career with Bell as a Bilingual Senior Consultant in Solution Delivery. Engage with clients in delivering cutting-edge training and solutions in a hybrid work model.

Join Bell’s Business Markets team, where you'll leverage 7–10 years of experience in customer contact centers. As a senior consultant, you'll focus on instructional design, training needs assessment, and effective learning strategies.

Your role will involve translating complex operational concepts into engaging content and supporting clients in their technology journeys.

Key Responsibilities:

• Lead client-facing workshops and enablement activities

• Assess learning gaps and design effective training content

• Create high-quality training capsules and materials

• Support Learning Management Systems (LMS) administration

• Provide advisory support for change management initiatives

Requirements:

• University degree and bilingual (French/English)

• 7–10 years in customer contact centers

• Experience with training design using Articulate

• Strong client-facing and communication skills

• Ability to quickly learn new platforms

Contribute your expertise in training and client engagement to ensure successful technology implementation at Bell.
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