IT Asset Management; ITAM) Manager

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie.

By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute.

We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential.

We are looking for a strategic and collaborative leader to establish, govern, and continuously evolve our enterprise IT Asset Management (ITAM) practice. In this role, you will help shape how technology assets are managed across their lifecycle, ensuring our hardware, software, cloud subscriptions, licensing, and related lifecycle data are visible, trusted, compliant, and aligned with business needs. Your work will directly support service reliability, financial stewardship, risk management, and informed decision-making across the enterprise.

This is an opportunity for someone who enjoys building mature practices, strengthening governance, improving data quality, and influencing outcomes across technical, operational, financial, and business teams. You will play a key role in helping the organization maximize the value of its technology investments while enabling scalable, efficient, and well-governed services.

• Lead and continuously mature the enterprise IT Asset Management practice across hardware, software, licensing, cloud subscriptions, and related lifecycle data.
• Develop, own, and maintain the ITAM practice framework, including policies, standards, governance controls, lifecycle processes, and operating procedures spanning acquisition, deployment, maintenance, optimization, and retirement.
• Champion trusted asset data by improving visibility, accuracy, ownership, and lifecycle integrity across asset inventories, registers, configuration records, and service management systems.
• Strengthen governance and compliance practices by leading software licensing oversight, audit readiness activities, evidence management, and controls related to unmanaged or unauthorized assets.
• Partner with IT Operations, Finance, Procurement, Security, service owners, and technical teams to support lifecycle planning, renewals, capacity management, cost optimization, risk management, and service reliability objectives.
• Define requirements for ITAM tools, data integrations, dashboards, reporting, and automation that improve enterprise visibility, decision-making, and operational efficiency.
• Deliver timely, meaningful reporting, insights, and recommendations that help optimize technology investments, reduce waste, support contract and audit readiness, and enable sound operational and investment decisions.
• Drive continuous improvement by redesigning processes, advancing practice maturity, strengthening integration with adjacent ITSM and security practices, improving data quality, and implementing scalable lifecycle controls.

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