Marketing Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Operations Manager based in Canada.

We are looking for an experienced Marketing Operations Manager to coordinate and streamline activities within a dynamic, globally distributed marketing department. In this role, you will oversee multiple projects simultaneously, ensuring campaigns, launches, webinars and events progress efficiently and meet their deadlines. You will work closely with cross-functional teams, including campaign management, content, creative, events, lifecycle marketing and sales, to keep priorities aligned and execution on track.

Your responsibilities will include managing project workflows, facilitating team meetings, monitoring deliverables and providing leadership with clear progress updates. You will also identify potential bottlenecks, improve operational processes and ensure that decisions are translated into actionable outcomes. This is a 6–12-month fixed-term contract offering the opportunity to contribute to an ambitious, fully remote international team while maintaining operational excellence across its marketing activities.

• Marketing Operations and Project Management:
  Maintain a comprehensive overview of ongoing marketing projects, tracking deadlines, dependencies, priorities and potential risks across the department.
• Coordinate recurring departmental meetings, document key decisions, assign action items and ensure timely follow-through.
• Proactively follow up with team members and stakeholders to resolve routine blockers and keep projects progressing.
• Provide leadership with concise, regular updates on project progress, emerging risks, priorities and decisions requiring attention.
• Identify situations requiring management input and present clear recommendations or alternative solutions.
• Campaign and Launch Coordination:
  Support campaign leads in translating strategic priorities into actionable project plans with clearly defined responsibilities, timelines, deliverables and launch dates.
• Coordinate activities across copywriting, design, web development, email marketing, events and Sales to ensure successful campaign execution.
• Monitor campaign readiness by checking that all required assets, follow-up journeys, Sales handoffs and performance tracking arrangements are in place.
• Identify missing deliverables, unclear ownership, incomplete follow-up processes and other potential execution gaps before they affect launch timelines.
• Support the coordination of marketing campaigns, product launches, webinars and events across consumer and B2B business activities.
• Process and Systems Management:
  Maintain efficient, practical and repeatable operational processes, identifying opportunities for improvement without introducing unnecessary administrative complexity.
• Keep project management platforms organized, updated and consistently used across the department.
• Consolidate routine information from existing reports and dashboards to provide leadership with relevant operational insights.
• Help maintain visibility and accountability across workflows, ensuring teams have the information and tools needed to deliver effectively.
• Transition and Handover:
  Work closely with the current Marketing Operations Manager to understand existing processes and progressively assume agreed responsibilities.
• Document operational workflows, ongoing projects, key decisions and outstanding tasks to ensure a smooth transition.
• Maintain clear records of process changes and unresolved priorities throughout the contract period.

• At least 4 years of professional experience in marketing operations, marketing project management, program management or a…