QA Analyst – AR & Web Applications; Manual Testing

Eterio Realities Inc. is a software company in Victoria, British Columbia, building augmented reality tools for industrial manufacturing. Our story began in 2010, out of challenges encountered during the construction of the Sparkling Hill Resort in Vernon, B.C.

Today we’re a team of 30+ across Canada and India and growing! We have built Fab Station, an AR-enabled manufacturing execution system used by 200+ fabrication shops in 30+ countries. Fab Station replaces paper and 2D drawings on the shop floor with AR-guided assembly, dimensional inspection, and production tracking, and it integrates with the workflows shops already run. Our mission is to empower steel fabricators with innovative augmented reality technology, revolutionizing the way they work.

We are seeking a detail-oriented QA Analyst – AR & Web Applications (Manual Testing) to help ensure the delivery of high-quality software for an AR Unity project and an Angular-based web application. This role focuses on hands‑on manual testing — test case design, exploratory testing, and defect reporting — across our AR Unity application and supporting web portal. You'll work closely with our Automation QA Engineers, complementing our automated coverage with manual validation, and you'll be expected to use AI tools to work faster and smarter throughout the testing process.

Manual Test Planning & Execution

• Design and execute manual test cases for AR Unity application and web-portal functionalities.
• Perform exploratory, regression, functional, and compatibility testing across devices (smartphones, tablets, and AR headsets such as Holo Lens, Magic Leap, etc.).
• Validate new features and bug fixes prior to release.
• Defect Management
• Identify, document, and track defects with clear reproduction steps and severity/risk assessments.
• Collaborate with developers to prioritize and resolve issues promptly.
• Perform root cause analysis where applicable.

• Create and maintain test plans, test cases, and test scripts.
• Document testing results and provide clear, actionable reporting to the team.

• Work closely with product managers, developers, and the Automation QA Engineers to align on quality goals.
• Participate in sprint planning, grooming, and retrospectives.
• Provide input on edge cases and real-world usage scenarios based on manual testing insights.

• Promote QA best practices and quality standards across AR Unity and web-portal projects.
• Support release validation and sign-off processes.

• Use AI tools (e.g., Claude) to draft and refine test cases, generate edge-case and negative-test scenarios, and speed up test coverage.
• Apply AI assistance to summarize defects, tighten bug report clarity, and support root cause analysis.
• Explore and recommend new AI-based QA tools and workflows to improve testing efficiency.

• Associate's or Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 3+ years of experience in manual QA / software testing.
• Strong understanding of software testing principles, methodologies, and best practices (functional, regression, exploratory, compatibility).
• Experience testing across various devices, such as smartphones (OS, Android), tablets (UWP), and AR headsets (e.g., Holo Lens, Magic Leap, etc.).
• Ability to identify and clearly document bugs, glitches, and inconsistencies.
• Experience developing and maintaining test plans, test cases, and quality standards.
• Experience with Agile / Scrum Methodologies.
• Ability to write and refine test cases with the help of Claude or other AI tools, and use sound judgment about when AI output needs a human double-check.
• F…