Plumbing and Electrical Sales Part Time

Plumbing and Electrical Sales Part Time (MONCTON) at The Home Depot in Moncton, NBE1C 0G9 Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, give information on product features, and are familiar with related items to sell an entire project. Associates in this position greet, engage, and thank every customer in their department and provide basic service in adjacent departments. They focus on customer service and solving customer needs.

• Follow Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open‑ended questions about the customer’s projects to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and recommend them.
• Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need.
• Educate customers about the whole project.
• Use the empowerment program when necessary to satisfy customers.
• Execute daily stock maintenance: all products signed, displayed, and clean.

• Maintain knowledge of all products in the department and adjacent departments.
• Proactively seek knowledge on all products and services.

• Follow all safety policies and procedures, Loss Prevention policies and procedures.
• Communicate Effectively.
• Focus on Customer needs.

• Interpersonal Skills.

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

• Work within a flexible schedule that may include evenings and weekends.
• Environment may be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

• 1 to 2 years Retail or Trade experience is an asset.

• High School Diploma or equivalent.