Community and Supporter Relations Manager

Overview

The Opportunity we are seeking to appoint a full-time Community and Supporter Relations Manager to join our School. This role will lead the development and delivery of a comprehensive engagement strategy designed to strengthen relationships with alumni, parents, donors and the wider supporter community. The successful candidate will oversee annual giving campaigns, donor stewardship programmes, community events and strategic engagement initiatives that foster a strong culture of philanthropy across the School.

They will also manage key engagement programmes, coordinate communications activity and support fundraising initiatives, ensuring a cohesive, effective and impactful approach to community building and supporter engagement.

A co-educational day and boarding school inspiring tomorrow s innovative thinkers, stretching brilliant minds and nurturing individuals from age 3 to 18 and beyond. Steeped in over 400 years of history, Haberdashers  Monmouth School is a UK leading independent school that excels from the heart of the Wye Valley, welcoming students from across the globe into its vibrant, global community. Already renowned for our achievements in sport, we compete with the country s best schools in sports of all kinds.

Our programme focuses on student participation, personal goal-setting, and expert coaching. Our new Sports Academy emphasises both physical and emotional development, preparing students for success in life. Our values of Respect, Resilience, Kindness, Integrity, and Creativity guide our inclusive community where students build strong interpersonal skills and embrace challenges with enthusiasm. We offer a friendly and supportive working environment with our own competitive salary scale.

We are committed to achieving diversity among our staff and encourage applications from all candidates.

• Develop and deliver the school s community engagement and alumni relations strategy, strengthening connections between alumni, parents, staff, pupils and supporters.
• Plan and manage a year-round programme of events, communications and networking opportunities to engage the wider school community both locally and internationally.
• Lead annual fundraising campaigns, including Giving Days, telephone campaigns, digital appeals and direct mail initiatives to support school priorities.
• Build a culture of philanthropy across the school, promoting volunteering, charitable giving and community involvement among pupils, staff, parents and alumni.
• Develop and maintain strong relationships with donors, alumni and key stakeholders, ensuring effective stewardship, recognition and engagement.
• Support fundraising for bursaries, scholarships and other strategic priorities, including identifying, cultivating and soliciting prospective donors.
• Recruit, develop and coordinate volunteers, mentors and alumni networks, working closely with colleagues to enhance careers, mentoring and community programmes.
• Create engaging communications and impact reporting, using a range of channels to share stories, celebrate successes and demonstrate the impact of philanthropy.
• Work collaboratively with senior leaders, governors, volunteers and associated organisations to deliver engagement and development objectives.
• Maintain effective systems, data management and governance processes, ensuring accurate CRM records, compliance with GDPR and delivery of insight-led reporting.

• Educated to GCSE/O Level standard (or equivalent), including a minimum Grade B in English and Mathematics.
• Proven experience of planning and delivering successful events, including both face-to-face and virtual formats for a range of audiences.
• Demonstrable experience of fundraising and annual giving activities, such as Giving Days, telephone campaigns, digital appeals and direct mail campaigns.
• Track record of building donor relationships and securing financial support, including low- to mid-level gifts.
• Excellent communication and interpersonal skills, with the ability to establish and maintain positive relationships with a wide range of stakeholders.
• Strong written communication skills, with the ability to produce professional and engaging correspondence, reports and promotional materials.
• Highly organised and detail-focused, with the ability to manage multiple priorities, meet deadlines and work effectively under pressure.
• Competent in the use of Microsoft Office applications and able to utilise systems and technology efficiently.
• A proactive, enthusiastic and professional approach, demonstrating initiative, discretion, confidentiality and a commitment to supporting the school s development.
• Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events, fundraising activities and the needs of the role.

For further details and to download an application form, please visit the Haberdashers  Monmouth School website or contact us directly.…