Peak Time Teller: Monona Branch

Peak Time Teller:
Monona Branch

Position :  |

Location:

Monona | Category:
Teller | FTE: 0.41 |

Schedule:

Monday – Friday 12:00 pm – 3:00 pm plus 9 Saturdays per quarter 8:30 am – 1:30 pm | Salary Grade: 5 | Minimum Pay: USD $19.00/hr.

Looking for a part‑time job where you can come to work each day excited about what you do? UW Credit Union's Monona branch is hiring a Peak‑Time Teller and we want YOU to apply!

As a Peak‑Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members' lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

• Peak/Part‑time employees earn paid time‑off (pro‑rated based on hours worked)
• Our bilingual (Spanish/English) employees receive an additional $1.25/hour premium.
• 2 weeks paid Caregiver Leave (pro‑rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro‑rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

• Be the face of UW Credit Union by providing front facing member service at the Monona branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union's Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

• High School Diploma or equivalent
• 1 year of customer service experience
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment