Float Rehab Service Coordinator Day Shift

Float Rehab Service Coordinator;
As Needed, Day Shift

Compensation: $18.32+ and $2/hour Float Shift Differential
Hours per Week: Vary based on department needs (0.0 FTE)
Shift: Weekdays 7a-5:30p (as needed)

We are seeking a dynamic Rehab Service Coordinator to join our Outpatient Therapy Team at UnityPoint Health – Meriter
. It places patients at the core of everything we do, living the values of Foster Unity - Own the Moment - Champion Excellence - Seize Opportunity
. We provide a supportive environment with wellness programs, mentorship, and collaborative leadership opportunities.

• Work within a patient‑centered outpatient clinic setting.
• Collaborate with therapy teams to support exceptional patient care and experience.
• Embrace lifelong learning—receive feedback, seek opportunities, and share insights.
• Participate in staff meetings and project groups to drive quality improvements.
• Remain up to date with clinic operations, workflow changes, and communications.
• Demonstrate flexibility, taking on additional responsibilities for team and process improvement.
• Offer a minimum of one 8‑hour shift every 2 weeks, scheduled as needed.

• A role
  :
  Administrative and clerical support—preparing patient charts, reviewing therapy orders, monitoring billing spreadsheets.
• B role
  :
  Front desk reception, scheduling and patient registration, over‑the‑counter sales and payment collection, patient navigation from entry to exit.
• C role
  :
  Organizing, cleaning and preparing patient care areas, completing equipment maintenance, ordering supplies.

• High School Diploma or equivalent.
• Epic Cadence scheduling experience.
• At least one year of customer service experience, preferably in an outpatient medical setting.
• Proficient with MS Office (Outlook, Word, Excel).
• Keyboarding proficiency and multitasking ability with frequent interruptions.
• Exceptional attention to detail and communication skills, both written and verbal.
• Knowledge of insurance (benefits, authorizations) and registration processes.
• Knowledge of medical terminology.
• Physical ability to assist therapists with patient care (e.g., bending, lifting).

• Paid time off, parental leave, 401K matching, employee recognition program.
• Dental and health insurance, paid holidays, short‑ and long‑term disability, pet insurance.
• Tuition reimbursement and adoption assistance.

EEO/M/F/D/V