Summer Pool Manager

Overview

The Pool Manager oversees the safe and proper operation of the Monona Community Pool, including scheduling, supervising, and training pool staff; ordering and maintaining supplies; managing the pool's concession stand; and addressing patron complaints, inquiries, and information requests.

This is a seasonal position beginning in May and ending in August. Hours for this position will be either 5:45 am - 2:00 pm or 2:00 pm to 9:30 pm, plus weekend hours.

• Write and maintain schedules for lifeguards, swim lesson instructors, and swim lesson helpers.
• Assign lifeguard rotations and other staff duties.
• Assist in pre‑season staff training and ongoing staff training during the season.
• Coordinate, conduct and document weekly staff in‑service sessions throughout the pool season.
• Conduct and document at least three "red shirt" drills and three out of water emergencies throughout the summer.
• Track employee hours and ensure compliance with labor regulations.
• Address employee comments, questions, and issues and enforce personnel policies consistently.
• Manage inventory, personnel, and operations of the pool's concession stand.
• Address patron complaints, comments, and suggestions in a professional manner and assist patrons as necessary by providing program information, answering public inquiries, posting notices, and interpreting pool rules and policies.
• Maintain daily logs of water chemistry, weather, and all other activities at the pool.
• Ensure that appropriate emergency care is provided to facility patrons when needed; follow up with incident/accident report forms and rescue forms when necessary.
• Ensure a clean work environment by performing daily checks of pool decks, locker rooms, concession areas and office areas; delegate cleaning tasks as needed.
• Keep an up‑to‑date inventory of all equipment and supplies (i.e. guard equipment, first aid supplies, and swim lesson equipment) and report any equipment that needs repair or replacement.
• Ensure that all facility rules and safety guidelines are followed and report breaches of rules as necessary.
• Seek and maintain knowledge of advances in techniques, equipment, and methods of lifesaving activities and answer questions from subordinates on these techniques and activities.
• Keep Aquatics Director informed of schedules, swim lesson changes, weather issues, staffing issues, and patron concerns.
• Complete other duties as assigned.

• Must be at least 18 years of age.
• Must have a high school diploma or GED.
• Must have a valid driver's license.
• Must have supervisory experience; experience supervising teens or young adults is preferred.
• Aquatics or lifeguard experience is preferred, but not required.

• Ability to learn and maintain knowledge of all operations at the pool.
• Ability to work a varied schedule and occasional long hours.
• Ability to speak clearly and effectively in order to communicate rules, concerns, and information; this includes the ability to speak to large groups of staff and patrons and to use a PA system to make announcements or give directions in the event of an emergency.
• Ability to react quickly and decisively in an emergency situation.
• Ability to work cooperatively with other members of the staff.
• Ability to perform basic math functions.
• Ability to effectively write in order to document issues and incidents and to complete reports.
• Ability to multi‑task, deal with interruptions, and move quickly from one task to the next.
• Ability to arrive on time to work and to scheduled meetings.
• Ability to work outdoors in all weather conditions, including extreme heat and humidity.