Treatment Coordinator​/Dental Receptionist

Treatment Coordinator / Dental Receptionist

Join to apply for the Treatment Coordinator / Dental Receptionist role at Archway Dental Partners
.

Location:

Monroe Dental Arts
, an office within Dental Associates of Connecticut. Our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment where patients feel welcomed, accepted, secure, and confident. We believe that satisfying all of our patients is our most important goal. Our network of high‑standard professionals provides exceptional care throughout Connecticut.

We’re in search of a highly motivated Treatment Coordinator / Dental Receptionist for our Monroe location. The candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

The Treatment Coordinator acts as a liaison between the doctor and the patient, gathering information for the new patient experience and coordinating treatment plans. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and are prepared to negotiate financial arrangements with clients. The Coordinator provides a calm and warm environment for anxious patients and coordinates with other offices for referrals and correspondence.

• Greet and check in patients
• Handle heavy phone volume
• Schedule appointments for doctors and hygienists
• Act as a liaison between patients and doctors
• Enter patient treatment plans
• Discuss treatment needs with patients and make financial arrangements
• Estimate, collect, and post patient payments
• Follow up on patients with unscheduled treatment needed
• Perform general office duties (printing, faxing, computer data entry, etc.)

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

• High school diploma or GED
• Excellent computer skills
• Superior customer service skills
• Willingness to learn and grow
• Reliable commute to Monroe, CT
• Desire to become part of a family‑oriented team and support our patient‑experience mission
• Ability to work within current office hours, including up to two evenings per week and two Saturdays per month

• Monday – Friday 7:30 a.m. – 5:00 p.m.
• 1st Saturday of the month 7:30 a.m. – 2:00 p.m.
• Part‑time hours will vary

• Experience with Dentrix Ascend Software

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care