Medical Assistant - Health at Monroe

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Positions in this function are responsible for overseeing and participating in day-to-day clinical care of patients. Employees are involved in direct patient care in the Service Center as well as providing remote assistance for home visits and telehealth as needed.

Positions in this function assist in the care of the patient by following through on Provider orders for treatments. Individuals may be responsible for taking the patients vital signs, social and medical history intake as well as social determinants of health questionnaire. May also be responsible for overseeing and participating in day to day clinical care of patients. Employees are involved in direct patient care in the Service Center.

• Moderate work experience within own function
• Some work is completed without established procedures
• Basic tasks are completed without review by others
• Supervision/guidance is required for higher level tasks

2461 Tower Drive, Fl 1, Monroe, LA 71201

• Applies knowledge/skills to activities that often vary from day to day
• Demonstrates a moderate level of knowledge and skills in own function
• Requires assistance with standard and non-standard requests
• Works with supervisor to solve problems
• Prioritizes and organizes own work to meet agreed upon deadlines
• Works with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High school education or equivalent experience
• Current BLS at time of hire or within 30 days of hire
• 1+ years of Medical Assistant experience
• Knowledge of medical terminology
• Intermediate Word, Excel and Outlook skills
• Minimal travel

• Current Medical Assistance certification
• EMR / Clinical Database experience

• /Facilitate/Coordinate Care of Patients
  • Collect pertinent patient data (e.g., vital signs; complaints; medications and allergies; health screening information) in order to identify care needs
  • Provide relevant medical services/care as directed by physicians (e.g., injections; procedures; treatments)
  • Support and/or coordinate safe transportation of patients to and from medical appointments/facilities (e.g., drive patients; ensure equipment operation; monitor performance; schedule transportation)
  • Screen/assess risks to patient care/functioning (e.g., lack of heat in home; malnutrition; environmental risks; psychosocial symptoms/issues) in order to identify potential needed services
  • Provide necessary equipment and supplies to support patient care (e.g., DMEs; Accu Cheks; testing strips; DM Shoes)
  • Coordinate and/or conduct previsit and/or followup preparations to help patients receive comprehensive preventative care (e.g., step calls)
  • Address patient questions regarding clinical services/care (e.g., seek information from relevant colleagues/business partners to answer questions; provide resources; distribute surveys to patients to gather information)
• Knowledge of Relevant Processes, Procedures, and Regulations
  • Demonstrate understanding of relevant medical procedures (e.g., how to assess patient vital signs; how to analyze EKG tracing)
  • Demonstrate understanding of medical terminology, precautions, and exposure risks (e.g., blood borne pathogens)
  • Demonstrate understanding of relevant patient safety and/or transportation safety procedures and regulations (e.g., injections; motor vehicle; wheelchair; stretcher)
  • Monitor/ensure compliance with relevant patient safety and/or transportation safety procedures and regulations (e.g., patient; laboratory;…