Recovery Support Specialist

Description

This position provides support to patients of Residential Treatment Facilities throughout their treatment. The Recovery Support Specialist is responsible for daily observations of each assigned patient and the completion of all daily notes into the patient’s EMR. Recovery Support Specialist help guide the patient in appropriate behaviors. They encourage patients to attend all groups, medical appointments, and clinical appointments.

• Maintain complete hourly (or specialized) observation checks on a patient assigned to the Recovery Support Specialist. Must ensure proper location number is recorded in the proper time slot.

• Responsible for completing EMR notes during the proper shift location. This should be completed in a clear and timely manner.

• Recovery Support Specialist will not be pulled from their assigned patient unless absolutely necessary.

• Ensure patients are acting appropriately and respectfully during groups and are not leaving groups for unexcused reasons. If a patient does leave, their name should be removed from the attendance sheet unless they have attended the majority of the group and/or had an appointment.

• Ensure patients are signing into group meetings and that group members are being monitored.

• Ensure copies of group sign in sheets are being made and given to the facilitator and the original being filed in the Recovery Support Specialist office.

• Complete daily room checks

• Room searches when requested by the Director of operations, medical or clinical staff, or any other safety reasons that should warrant suspicion

• Complete bag search upon new admit

• Review patient handbook and orient patient to the program

• Complete a daily room search for detox patients

• Responsible for processing intakes and discharges along with their paperwork

• Responsible for transporting patients to the hospital and staying with them

• Responsible for monitoring all residential and detox phone calls and recording these calls in the call logbook

• Responsible for stocking the supply closet

• Provide educational and support groups for patients

Assist with the transport of patients to ER, outside appointments, and off-site activities

Recovery Support Specialist who are assigned concierge care will assist with crisis intervention with patients and be engaged with the community to promote positive interactions, decrease AMA potentials with patients and provide additional attention to those patients who are struggling with engagement in treatment. This will include services such as assisting patients with getting to groups, meeting their appointments, join in on campus activities and attempt to remove barriers to treatment for patients.

• High school diploma or GED

• Ability to work in and adapt the culture of a multi-cultural, community-based organization

• Commitment to maintain confidentiality

• Understanding of the Agency’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances

• Previous experience working with substance abuse and co-occurring disorders preferred

• Employment contingent upon clear UDS and criminal history record

• Good inter-personal skills.

• Must possess a valid driver’s license and have access to reliable transportation, along with current auto liability insurance that meets or exceeds the minimum requirements set by the State.

• Initial and on-going MVR verification and must maintain an acceptable driving record in accordance with Bay Mark’s policy F&A-115.

• Satisfactory references from employers and/or professional peers.

• Satisfactory drug screening and criminal background check.

• Competitive salary

• Comprehensive benefits package including medical,…