IT Help Desk Triage Specialist
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Net Tech, a New Charter Technologies company, is seeking an IT Triage Engineer to join our Monroe, LA office. You will be the first point of contact for our MSP clients, handling phone intake, ticket creation, and quick on‑call resolutions.
You’ll triage issues, document clearly in Connect Wise, and route more complex items to the right team while keeping clients informed. The role emphasizes customer care and precise ticketing in a fast-paced environment.
For the IT Help Desk Triage Specialist position at Net Tech, LLC, we are reviewing applications now.
This role, IT Help Desk Triage Specialist at Net Tech, LLC, could be your next move.
Are you ready to take on the IT Help Desk Triage Specialist role at Net Tech, LLC?
We would love to welcome a new IT Help Desk Triage Specialist to our organisation in Monroe, LA, United States.
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