IT Project Engineer

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

Nettech, a New Charter company, is looking for a hands-on technology professional to join our team in a project-focused role. You’ll spend most of your time deploying and configuring technology, from new client onboardings and PC deployments to Microsoft 365 migrations and network installs. You’ll also help us understand each new client’s environment through discovery work. If you like being onsite, can quickly size up an unfamiliar environment, and take pride in thorough documentation, this role is for you.

Responsibilities Projects & Implementations Deploy, configure, and install desktops, laptops, and other end-user technology

Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects

Deploy and configure Microsoft Intune, Entra , Conditional Access, and Defender solutions

Install and configure Sonic Wall firewalls, Uni Fi switches, wireless access points, and network infrastructure

Perform workstation refreshes, hardware deployments, and operating system migrations

Assist with server, virtualization, and cloud infrastructure projects

Coordinate implementation activities with clients, vendors, and internal teams

Validate completed work and confirm documentation is accurate before project handoff

Client Onboarding & Discovery Conduct technology assessments during client onboarding

Document network, workstation, server, and Microsoft 365 environments

Identify infrastructure deficiencies, security risks, and technology gaps

Help create remediation recommendations and project scopes

Support technology alignment initiatives and standards compliance reviews

Work with our vCIO and Client Success teams to identify improvement opportunities

Produce accurate discovery documentation used for quotes and strategic planning

Documentation & Communication Keep accurate, detailed notes in Connect Wise Manage Give project stakeholders proactive status updates

Document client environments to Nettech standards

Communicate professionally with clients, vendors, and internal teams

Keep all project and onboarding documentation current and complete

Ideal Candidates Enjoys working onsite and hands-on with technology

Can walk into a new environment and quickly assess what’s there

Takes ownership of projects from start to finish

Communicates clearly with clients and teammates

Writes thorough documentation without being asked

Moves comfortably between project work, discovery, onboarding, and remediation efforts

Wants to grow into senior project, solutions, or vCIO-oriented responsibilities

Qualifications3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role — MSP experience strongly preferred

Strong working knowledge of Microsoft 365, Entra , Intune, and Defender Hands-on experience with Sonic Wall and Ubiquiti Uni Fi platforms

Experience working in Connect Wise Manage and/or Connect Wise Sell Exceptional communication skills — this is non-negotiable. Clear Slack updates, thorough ticket notes, and professional client interaction are core expectations of this role Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail

Comfortable in a fast-paced environment that requires frequent context switching between client environments and issue types

Self-motivated with the ability to prioritize and execute independently

Reliable personal transportation and willingness to travel regularly to the Shreveport and Little Rock markets

Certifications (Preferred)
Microsoft role-based certifications (MS-900, MD-102, AZ-104, etc.)CompTIA Network+ or Security+Sonic Wall SNSA or SNSPEUbiquiti UEWA or UENPCompensation

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