IT Project Engineer

Nettech, a New Charter company, is looking for a hands-on technology professional to join our team in a project-focused role. You’ll spend most of your time deploying and configuring technology, from new client onboardings and PC deployments to Microsoft 365 migrations and network installs. You’ll also help us understand each new client’s environment through discovery work. If you like being onsite, can quickly size up an unfamiliar environment, and take pride in thorough documentation, this role is for you.

** Responsibilities*
* ** Projects & Implementations
*** Deploy, configure, and install desktops, laptops, and other end-user technology
* Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects
* Deploy and configure Microsoft Intune, Entra , Conditional Access, and Defender solutions
* Install and configure Sonic Wall firewalls, Uni Fi switches, wireless access points, and network infrastructure
* Perform workstation refreshes, hardware deployments, and operating system migrations
* Assist with server, virtualization, and cloud infrastructure projects
* Coordinate implementation activities with clients, vendors, and internal teams
* Validate completed work and confirm documentation is accurate before project handoff  
** Client Onboarding & Discovery
*** Conduct technology assessments during client onboarding
* Document network, workstation, server, and Microsoft 365 environments
* Identify infrastructure deficiencies, security risks, and technology gaps
* Help create remediation recommendations and project scopes
* Support technology alignment initiatives and standards compliance reviews
* Work with our vCIO and Client Success teams to identify improvement opportunities
* Produce accurate discovery documentation used for quotes and strategic planning  
** Documentation & Communication
*** Keep accurate, detailed notes in Connect Wise Manage
* Give project stakeholders proactive status updates
* Document client environments to Nettech standards
* Communicate professionally with clients, vendors, and internal teams
* Keep all project and onboarding documentation current and complete  
** Ideal Candidates*
* * Enjoys working onsite and hands-on with technology
* Can walk into a new environment and quickly assess what’s there
* Takes ownership of projects from start to finish
* Communicates clearly with clients and teammates
* Writes thorough documentation without being asked
* Moves comfortably between project work, discovery, onboarding, and remediation efforts
* Wants to grow into senior project, solutions, or vCIO-oriented responsibilities  
** Qualifications**##
* 3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role — MSP experience strongly preferred
* Strong working knowledge of Microsoft 365, Entra , Intune, and Defender
* Hands-on experience with Sonic Wall and Ubiquiti Uni Fi platforms
* Experience working in Connect Wise Manage and/or Connect Wise Sell
* ** Exceptional communication skills — this is non-negotiable.
** Clear Slack updates, thorough ticket notes, and professional client interaction are core expectations of this role
* Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail
* Comfortable in a fast-paced environment that requires frequent context switching between client environments and issue types
* Self-motivated with the ability to prioritize and execute independently
* Reliable personal transportation and willingness to travel regularly to the Shreveport and Little Rock markets  ## Certifications (Preferred)
* Microsoft role-based certifications (MS-900, MD-102, AZ-104, etc.)
* CompTIA Network+ or Security+
* Sonic Wall SNSA or SNSPE
* Ubiquiti UEWA or UENP  
** Compensation
* ** Salary starting at **$55,000
** based on experience
* Benefits including medical, dental, and vision insurance, 401k with matching, and responsible time off plan.