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On-Site IT Support Lead — Service Excellence

Job in Monroe, Ouachita Parish, Louisiana, 71201, USA
Listing for: Y-Axis
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

The On-Site Support Team Leader at Y-Axis is responsible for the end-to-end delivery of On-Site IT support services within a high-profile enterprise environment. This role combines technical expertise with operational leadership, ensuring the On-Site team delivers high-quality service aligned to contractual SLAs, customer expectations, and operational standards.

Leading a small team of IT professionals, the team leader will act as the primary escalation point, technical authority, and customer

We are seeking a motivated On-Site IT Support Lead — Service Excellence to join Y-Axis in LA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the On-Site IT Support Lead — Service Excellence role in the description above.

We appreciate your interest in this position.

Join Y-Axis and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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