Quality Supervisor
Listed on 2025-12-14
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Management
Operations Manager
Job Summary:
The Quality Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.
- Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
- Define and train quality procedures to team and operations staff.
- Review reports done by team to ensure customer requirements are met.
- Ensure that manufacturers' specifications are met.
- Proactively look for ways to reduce waste and increase efficiency.
- Set up and maintain controls and documentation procedures.
- Monitor performance by gathering relevant data and producing data and recommendations.
- Make suggestions for changes and improvements and how to implement them.
- Use relevant quality tools to make sure managers and other staff understand how to improve the business.
- Monitor team to confirm we are working as effectively as possible.
- Be a customer advocate.
- Mentor team members to achieve goals; professional and personal.
- Other duties as assigned.
Salary:
Min USD 74.00/Yr. Max USD 90.00/Yr.
- Operate as a team member of management.
- Strong verbal and written communication skills.
- Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
- Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
- Must be able to climb ladders, use hand and power tools, lift 50 pounds.
- Must be self‑motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
- Must promote the Company culture and mission to all employees, vendors, clients and business partners.
- Must possess proven problem‑solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- Must be able to travel within the branch territory and/or regional territory as needed.
- Must be able to learn and teach Company and customer project management systems.
- Estimated 50% travel.
- Regular attendance is mandatory.
- High School diploma or equivalent.
- Minimum of three (3) years training experience or related role.
- Minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
- Prefer BICSI trainer certification.
- Demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
- Working knowledge of arithmetic, algebra, geometry and their applications.
- Skilled in numerical and statistical analysis.
- Organize and plan work and the work of others.
- Proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
- Meet Company minimum driving standards.
- Working knowledge of instructional design and adult learning theory practice preferred.
- Lead and work as part of a team.
- Determine the kind of tools and equipment needed to do a job.
- Maintain technical knowledge by attending educational workshops, reviewing publications.
- Knowledge of construction process (bid process, project management, delegation, financial, etc.).
- BICSI Technician certification (preferred).
PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES:
Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affinity Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.
IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.
IES Participates in E-Verify. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at or any IES office to request assistance.
IES Participates in E-Verify. E-Verify Information. English/Spanish Right to Work…
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