Retail Sales Associate Part Time

Join to apply for the Retail Sales Associate Part Time role at Pet Smart

Pet Smart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

About Life At Pet Smart

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love — a lesson we learn from our pets — and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Job Responsibilities

• Provide the pet parent experience in person, over the phone, at the sales register, and online.
• Greet pet parents and answer questions throughout the store.
• Prepare online orders for in-store pickup and ensure a smooth pickup experience.
• Care for store-owned pets, including feeding, watering, and cleaning habitats (bird, reptile, small animal, cricket, and fish).
• Maintain store cleanliness and safety standards.
• Assist with weekly price changes and monthly promotional pricing.
• Stage, sort, and merchandise new products to match planters and shelves.
• Face, fill, and recover products to meet standards.
• Recommend, inform, and sell merchandise, services, and live pets.
• Administer store-owned pet medications as directed by a veterinarian.
• Promote events such as adoption weekends, Treats enrollment, and charity events.
• Ensure a safe environment for associates, pets, and pet parents; take action if a sick/injured pet is identified and transport to a veterinarian as needed.
• Assist across store areas (including services) as required; other duties may be assigned.
• Participate in a culture of Belonging and Recognition and follow all company policies and procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule; able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, and operate equipment; regular reaching with hands and arms; ability to stoop, kneel, and crouch; depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Lift and/or move up to 50 pounds frequently and up to 100+ pounds occasionally with team lift.
• Exposure to moving parts, a pet-hair-rich environment, and varying noise levels; exposure to live animals is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom, you’ll create moments that matter. We cherish diversity and the unique perspectives of our 50,000+ associates, all united by a passion for pets.

Apply now!

This job summary describes the general nature and level of work associates perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Pay is hourly and based on experience and location. This position is eligible for benefits, as described at

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.

Applicants must be over the age of 18 (except where required by local or state law).

For some locations, fair chance ordinances apply; we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.

Employment type — Part-time;
Job function — Sales;
Industries — Retail.