Field Service Technician - Secure Power

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Schneider's Field Service Representatives play an impactful role within the organization—collaborating with customers, team members, and third‑party partners to perform assembly, startup, diagnostic, repair, and preventive maintenance on both company and third‑party manufactured equipment in dynamic environments.

This opportunity is a site‑based position with occasional nonstandard hours. There is a 40‑hour guarantee (+overtime), with most work occurring at customer sites.

• Pre‑site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, and District Service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

• Travel throughout the region for local customer support or even countrywide travel, including overnight travel by vehicle or air
• Assist senior technicians and support Project Management on larger system start‑ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

• An Associate’s degree, trade/vocational certification, military training, or similar experience in electrical‑related disciplines
• The ability to read blueprints/schematics
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• 2+ years of field service repair and customer service with UPS (Uninterruptible Power Supply systems, power distribution and switch gear, seamless automatic transfer switches, power distribution units, electrical, electro‑mechanical or electronics related equipment)
• 2+ years in Field Services or equivalent industry experience
• Must possess good safety practices and adhere to the company’s safety procedures/policies (lock out/tag out, comply with all safety programs and complete safety related trainings on time)
• Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative
• NFPA‑70E or OSHA experience is preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions
• Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds
• Work outside in a variety of environmental extremes such as heat, cold, rain, and dust
• Remain in a standing position for extended periods of time, including working in small, confined spaces

Within your first 180 days, you’ll experience a unique, team‑oriented welcome with 8 weeks of in‑person training in our brand‑new state‑of‑the‑art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on‑the‑job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well‑being programs, holidays & paid time off, military leave benefits, and more.

Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.

Monroe, LA

• Entry level

• Full‑time

• Project Management and Customer Service

• Automation Machinery Manufacturing

Schneider Electric is an Equal Opportunity Employer. It…