MCC Program Coordinator

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Job Purpose:

To oversee the implementation and delivery of quality services in accordance with funder and program standards by managing the daily operations of the MCC Program by training and supervising program staff and working with project partners as indicated. To partner with community members, parents and youth with lived experience with child welfare, local public and private agencies, judge(s) of the juvenile court, Department of Children and Family Services (DCFS) staff, child welfare attorneys, Family in Need of Services (FINS), and the MCC State staff to implement and sustain MCC across the Region 8 service area.

This position includes professional processes such as program oversight, data coordination, training/facilitating team/community groups, and grants management. Responsibilities require a high level of proficiency in providing outstanding customer service, positive outcomes for families and community, and creating and supporting the development of constructive, satisfying relationships between families and community partners. There may be opportunities for some direct clinical work for the successful applicant holding clinical licensure.

• Developing and supervising an effective team for the provision of the MCC Program.
• Overseeing implementation of the outreach, parenting and family support components of MCC and supervising MCC program staff in carrying out functions related to family support.
• Educating community members about child wellbeing and how MCC aims to increase and improve support to families to improve child, family, and community wellbeing.
• Convening team meetings with MCC staff to ensure effective coordination of all components of MCC program.
• Participating in meetings with the MCC State staff, MCC State teams, and MCC peer network as requested.
• Establishing and maintaining positive external relationships with the media and general public, child welfare judges and attorneys, DCFS staff, MCC staff, community members, and agency partners.
• Researching and contributing to grant writing.
• Representing the agency at meetings, presentations, and community functions.
• Monitoring grant to ensure achievement of grant requirements and outcomes.
• Ensuring that all activities carried out in the name of the agency are in accordance with agency mission, policies, and procedures.
• Assuring quality services and program effectiveness by serving as program data coordinator, analyzing data, recommending and implementing programmatic adjustments.
• Conducting data collection, metrics and reporting per grant and agency requirements.
• Conducting quality assurance of client records to ensure a high level of client connection to resources, client safety, risk management and customer satisfaction.
• Communicating to the Assistant Director of Professional Services on matters of program effectiveness, family and community outcomes and safety.
• Ensuring high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Complying with required program and agency guidelines and standards of practice.
• Coordinating the collection and distribution of data and reports to monitor outcomes.
• Ensuring that all required regional data are being tracked and reported to appropriate parties, including MCC State staff.
• Completing required agency paperwork in an accurate and timely manner.
• Maintaining a harmonious working relationship with collaborative and other service agencies by building relationships with agencies and community members and maintaining consistent and meaningful communication and partnerships, including hosting community events.
• Maintaining professional competency through continued education, reviewing professional publications, and establishing professional networks.
• Maintaining confidential records by performing and documenting required collaborative and client contacts in accordance with agency standards and recording data into MCC Management…