Career Development Facilitator

General Summary
Under the general supervision of the Program Manager, promotes and develops training opportunities for disadvantaged and/or displaced residents. Provides career guidance support to customers during their involvement in all phases of the program. Monitors progress of participant through enrollment, job search/training, and retention. Devises appropriate strategies to best assist customer’s needs. Makes referrals to appropriate community partners.

Job Description


Job Description
Department: Employment & Training
Affiliation: TPOAM Gen
FLSA Status: Non-Exempt
Wage Grade: Rye 7
General Summary
Under the general supervision of the Program Manager, promotes and develops training opportunities for disadvantaged and/or displaced residents. Provides career guidance support to customers during their involvement in all phases of the program. Monitors progress of participant through enrollment, job search/training, and retention. Devises appropriate strategies to best assist customer’s needs. Makes referrals to appropriate community partners.
Employment Qualifications

Education: Associates degree or equivalent with emphasis on human services, social services, or workforce development preferred. One-year college with more years of related work experience will be considered.
Experience: One year of experience in business setting or human service field providing extensive customer service with an Associate’s degree, two or more years of experience in a business setting or human service field providing extensive customer service with one year of college.
Licenses and

Certifications:

Must be a Career Development Facilitator (CDF) certified or willing to obtain upon employment. Valid Driver’s License