Retail Store Manager

Retail Store Manager

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future. Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state‑of‑the‑art solutions including Spectrum Internet®, mobile, TV and voice.

As a Retail Store Manager you can expect to inspire your team, sharing your subject‑matter expertise while cultivating creativity within an incentive‑based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.

• Collaborating with peers to build high performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance‑driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each‑others’ successes.

• Experience:
  
  3‑5 years of sales and customer service experience.
• Experience working inside a retail store environment.
• High level of comfort with personal technology.
• Technical skills:
  Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities:
  Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule:
  
  Travel and flexibility to support store hours as business needs dictate.

• Education:
  
  Bachelor’s Degree or equivalent work experience.
• Management experience – 1+ years.
• Telecommunications/wireless experience – 1‑3 years.

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.